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Effective Management Skills
Introduction
Managers need to engage, motivate and inspire their staff. They need to achieve results for their team or department through the activities and performance of the individuals. So they need to be able to harness their capabilities, direct them and then monitor the performances.
Managers also need to be able to tackle the less welcome tasks of giving feedback following a poor performance or of a disciplinary interview.
The Course Content
This interactive and practical programme lasts 2 days and will cover these key areas for new or inexperienced managers:-
- Your role as a manager
- Building Trust and Credibility with staff and colleagues as a manager
- Developing better interpersonal skills as a manager
- Motivating staff
- Delegating and monitoring performance
- Conducting difficult interviews
- Managing time effectively
Benefits
As a result of attending this programme the managers will be able to:-
- Understand their management role and establish themselves quickly
- Build good working relationships with their staff and colleagues
- Motivate their teams to be effective
- Monitor and address performance difficulties
- Achieve more effective results
Click here for 'Supervisor Training' printable information sheet
Click here for 'Effective Management' printable information sheet
There are individual courses on 'Interpersonal Skills', Time Management' and 'Mentoring' that give much deeper understanding of these important areas.
The 'Integrated Management Development Programmes' assemble the correct balance of modules and enable a thorough and effective learning experience for managers over a period of time.
Learn more about Interpersonal Skills 
Learn more about Time Management
Learn more about Mentoring
Learn more about Integrated Management Development Programmes